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GDPR Compliance

Last Updated: September 2026

Our Commitment to Data Protection

Solar-thicket is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and outlines your rights under this regulation.

Data Controller Information

Solar-thicket acts as the data controller for personal information collected through our website and services.

Contact Information:
Solar-thicket
45 Wellington Street
Manchester M1 2BR
United Kingdom
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: When processing is necessary to deliver services you have requested
  • Legal Obligation: When we must process data to comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you, in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or numerous, we may extend this period by two additional months, and we will inform you of any such extension.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining retention periods, we consider:

  • The nature and sensitivity of the data
  • The purposes for which we process the data
  • Legal and regulatory requirements
  • Whether the purposes can be achieved through other means

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Staff training on data protection principles
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately so we can delete it.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates the GDPR. In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

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[email protected]

45 Wellington Street
Manchester M1 2BR
United Kingdom

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